Terms of service

These Terms of Service govern your use of The Detail Counter website and purchases made through the store. The Detail Counter is operated by Houstonian Retailer LLC in Houston, Texas.

Store use

You may use this website for lawful personal or business shopping purposes. You may not misuse the website, interfere with its operation, attempt unauthorized access or use site content in a way that violates applicable law or third-party rights.

Products and availability

We make reasonable efforts to present product information, images, sizes and availability accurately. Manufacturers can revise packaging, specifications or formulations, and inventory can change without notice. We may limit quantities, correct errors or cancel unavailable items when necessary.

Pricing and payment

Prices are shown in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges and discounts are calculated as shown during checkout. Orders are not final until payment is accepted and the order is confirmed.

Shipping

Shipping is subject to the shipping information published on this website. Certain automotive detailing chemicals can be subject to carrier or transportation restrictions.

Returns and refunds

Returns and refunds are subject to our Returns & Refunds information published on this website. Please contact us before sending any item back.

Product use and safety

Customers are responsible for following manufacturer instructions, warnings, dilution guidance, surface-compatibility information and safety directions. Review product labels and applicable safety information before use. Test products in an inconspicuous area when appropriate.

Third-party brands and trademarks

Brand names, trademarks, product names, and manufacturer materials belong to their respective owners. Their appearance on this website does not transfer ownership of those rights to The Detail Counter and does not imply sponsorship, endorsement, affiliation, or authorized-dealer status unless expressly stated.

Governing law

These Terms and purchases made through The Detail Counter are governed by applicable federal law and the laws of the State of Texas, without regard to conflict-of-law principles.

Changes

We may update these terms as the store, products or legal requirements change. The version posted on this website applies to your use of the store at that time.

Contact

Questions about these terms can be sent to support@thedetailcounter.com or directed to 832-843-2951.