Where is The Detail Counter located?
We are based in Houston, Texas and operate as an online automotive detailing products retailer.
What kinds of products does The Detail Counter focus on?
Our catalog is organized around the complete detailing process, including washing, decontamination, wheel and tire care, interior care, glass care, polishing, coatings and protection, microfiber, brushes, applicators, sprayers, and detailing equipment.
Where does The Detail Counter ship?
The Detail Counter is built to serve customers throughout the contiguous United States. Available shipping options and any product-specific shipping restrictions are shown during checkout.
Can some detailing chemicals have shipping restrictions?
Yes. Certain chemical products can be subject to carrier or transportation restrictions based on their formulation and package size. When restrictions apply, available shipping methods will be limited accordingly.
How can I get help choosing a product?
Email support@thedetailcounter.com or call 832-843-2951. We can help with product selection, compatibility questions and order support.
What should I do if my order arrives damaged or leaking?
Please contact us as soon as possible at support@thedetailcounter.com and include your order number plus photos of the product, packaging and shipping carton. Keep the original packaging until the issue is resolved.